Senior Desktop Support (3-7 Years) Toàn thời gian

Ha Noi, HCM
Thương lượng

Các Phúc Lợi Dành Cho Bạn

100% salary in probation period
Premium Health Insurance service for Employee and Family
18 leaves per year

Mô Tả Công Việc

· To provide oversight to ensure that information systems and infrastructure are in accordance with defined requirements.
· To provide a full range of services essential for the operation of client computers and peripherals that are maintained by Local Services.
· To demonstrate advanced, in-depth experience with implementing, configuring and supporting Windows based computers.
· To provide work guidance or orientation for non-routine procedures, complex issues, and implementation.
· To research, analyze, pilot and repair complex computer hardware and software problems

· Completing more complex Incident and Requests
· Experience managing, coordinating, and facilitating a team in the Maintenance, Installations and troubleshooting of a PC environment
· SLA adherence
· Project implementations and rollouts
· Technology Consultative Services

Yêu Cầu Công Việc

· Bachelor’s degree from an accredited higher-education institution and/or 3 to 7 years relevant experience.
· Strong knowledge and experience with Windows operating systems and virtual servers
· Understanding of network, systems, and configurations
· ITIL foundation Certification
· A+ certification plus one, preferably two, of the following certifications: N+, MCP, MCDST, MCSA, CNCT, CST, CNST, Apple Certified (ACHDS, ACTC, ACDT, ACPT); and HDI.
· May be required to work variable hours and overtime, including weekends.

· Insurance plan based on full salary + 13th salary + Performance Bonus.
· 100% full salary from the 1st day of working.
· Medical Benefit (Bao Viet Insurance package) for Employee and Family.
· Working in a fast paced, flexible, and multinational working environment. Chance to travel onsite (in 49 countries).
· Internal Training (Technical & Functional). Scope of English Training.
· Working time: 8:30 am-6:00 pm from Mondays to Fridays.
· 18 paid leaves per year (including 12 annual leaves + 6 personal leaves)

Candidate Data Privacy Notice:

Địa Điểm Làm Việc

Tầng 7, Tòa nhà Mê Linh Point, số 2, đường Ngô Đức Kế, quận 1, HCMC
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