Sales and Care Trainer Toàn thời gian

146 Nguyen Dinh Chieu, Ward 6, Dist. 3, HCMC
Thương lượng

Các Phúc Lợi Dành Cho Bạn

Performance Bonus
14 days annual leave
Discounted English courses for employee and family

Mô Tả Công Việc

- Training Design
• Develop annual training plan based on cross functions TNA results
• Execute training plan, guidelines, procedures, forms
• Carry out all training and development programmes
• Follow up and monitor training budget effectively
• Work closely with internal and external training providers on designing course content to match with TNA results
• Maintain & update training materials, training reports.
• Develop training materials that aligned with TNA or upon requests.

- Training Delivery
• Prepare logistic for training courses
• Implement training and development plan of supervisory, officer, staff levels
• Cooperate with internal trainers to roll out training programmes which are developed and administered in house.
• Coordinate with external trainers for training implementation.

- Training Evaluation
• Conduct participants’ evaluations right after completing training programmes.
• Coordinate with department/function heads to evaluate staff performance progress within 3 months after completing training programmes
• Evaluate added value of training courses and provide inputs for following training sessions.
• Control training budget and evaluate return on training investment

- Sales Coaching & Mentoring
• Work closely with centres staff/supervisor/manager to understand centres' performance and area of improvements.
• Follow up with centre's performance and conduct coaching/mentoring sessions to improve performance.
• Follow up to maintain coaching/mentoring effectiveness.

- Quality Control
• Ensure centre's performances with accounts targets.
• Assess and evaluate centres and staff regularly to follow up with their performance.
• Monitor the effective training evaluation system to have detailed data and develop improvement plan.

Yêu Cầu Công Việc

Qualifications:
• Bachelor's Degree from an accredited University
• Already at the same position with at least 2 years experience in training and development
• Multinational organization experience preferred (in the education, consumer or financial industry is a plus)
• Proficient in training, employee performance and development best practice.
• Willing to travel to surrounding provinces

Skills:
• Excellent communication skills with the ability to liaise and negotiate at executive level and above in a professional manner.
• Strong leadership skills and cross cultural understanding.
• Good presentation and persuasive skill.
• Good training material development skill.

Language: English Fluently

Computer: Word, Excel, Microsoft Project, Powerpoint…

Địa Điểm Làm Việc

146 Nguyễn Đình Chiểu, phường 6, Quận 3, Hồ Chí Minh, Việt Nam
ILA - Vincom Xuân Khánh (Cần Thơ), Đường 30 Tháng 4, Xuân Khánh, Ninh Kiều, Cần Thơ, Việt Nam
Công việc tương tự

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