Ocean Export Operation Toàn thời gian

9th Floor, Alpha Tower, 151 Nguyen Dinh Chieu Street, Ward 6, District 3, HCMC
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Company's Policy

Mô Tả Công Việc

- Operation duties to include coordination with shippers, trucker, Shipping Lines/Co-loaders and overseas agents for export of shipments.
- Complete process of shipment includes arranging for pick-up, booking, document preparation (BL, Invoice, certificate of origin, export permit declaration and/or AMS/IFS/ACI/AFR filling, if applicable) forwarding, follow-up tracking and tracing to final destination.
- Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and overseas agent throughout the process and choosing proper routing appropriate to the customer’s needs.
- Employees may also have additional responsibilities in accordance with supporting a specific department and be tasked with specific, individualize assignments.
- Resolve issues respective to client requirements, data input-general customer service inquires related to tracking & tracing.
- Resolve billing discrepancies and discrepancies against client SOP’s.

Yêu Cầu Công Việc

- Having experience in consolidation to USA/CAN is priority.
- Having experience customer service is an advantage.

Địa Điểm Làm Việc

Golden Tower, 6 Nguyen Thi Minh Khai Street, Dakao Ward, District 1, Ho Chi Minh City, Vietnam
Công việc tương tự

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