Loyalty Manager Toàn thời gian

8 Do Duc Duc Road, Me Tri, South Tu Liem, Hanoi
Thương lượng

Các Phúc Lợi Dành Cho Bạn

02 months of probation with Full salary| Service charge| Social Insurance
Attractive remuneration package & 13th month salary
Duty meal & Uniform provided by hotel

Mô Tả Công Việc

• The Loyalty Manager is responsible to recognize and engage with our Elite, Cobalt and redemption stay members to deliver on the highest quality of member stay experience.
• This role manages and coordinates all aspects of Elite, Cobalt and redemption stay members experience from arrival on meet and greet, during stays as one point of contact and recognition throughout the entire hotel, departures to bid farewell and post-stay feedback in Empower GXP and with Customer Engagement Centre.
• The Loyalty Manager directs, implements and evaluates the quality of products and services provided to Elite, Cobalt & redemption stay members as measured by guestVoice - Elite Appreciation and Enrollment results.
• This personnel will partner with Marriott Bonvoy Head Connector and Connector team to ensure effective communication and member engagement pull-through across the entire hotel, in creating extra-ordinary and highly personalized experiences to Elite, Cobalt and redemption members. The Marriott Bonvoy Loyalty Manager will also support the Marriott Bonvoy Head Connector in activation and implementation of Marriott Bonvoy Program initiatives.
• Responsible for managing and supervising all component of Loyalty operations and programs launches. The Loyalty Manager will partner with Human Resources to train & sustain My Marriott Bonvoy stories.

Yêu Cầu Công Việc

REQUIREMENT:
• Fluent in English communication
• Guest service experience
• Basic computer skills
• Passion in hospitality and seek for the development

BENEFITS:
• 02 months of probation with Full salary| Service charge| Social Insurance
• Attractive remuneration package & 13th month salary
• Local and International training course
• 05 working days | 02 day-off per week
• Duty meal & Uniform provided by hotel
• Taxi for late night shift| Free motorbike & car parking
• Cross training & Cross exposure & Task force opportunities
• Takecare culture
• Baby born gift| Birthday gift| Marriage allowance| Bereavement allowance
• Annual health check
• Associate special discount for hotel rooms and F&B services at International Marriott properties
• Career path in the most respected and prestigious hotel companies in the world

HOW TO APPLY:
• Send your CV (Subject: Candidate Name – Position with the photo ) - Apply via Vietnamworks
• Interview appointment will be set up only to potential candidate at the soonest.

Địa Điểm Làm Việc

8 Do Duc Duc Road, Me Tri, South Tu Liem, Hanoi
Công việc tương tự

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