[Hội Sở TP.HCM] - Card Issuing Supervisor - Phát Hành Thẻ Toàn thời gian

Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
Thương lượng

Các Phúc Lợi Dành Cho Bạn

13th salary and Year-end Bonus Social Insurance and Healthcare Insurance Training and Development

Mô Tả Công Việc

- Manage day-to-day operational activities to update card delivery status from vendors to customers.
- Conduct daily delivery reports including reports from vendors, internal departments (Contact Center, Branches, Sales Team) to control the status of delivery card to customers.
- Prepare Delivery list that is updated daily new cards to send vendors for delivery.
- Coordinate with other department including Contact Center, Branches/TOs, Sales Team to handle customers complaints about delivery status.
- Monitor and modify daily delivery reports on Aither so Branches/TOs, Contact Centers, Sales Teams can check review delivery status for customers.
- Prepare weekly, monthly reports of delivery workload and status for BOM of Card Division.
- Manage contracts with delivery vendors including review renewal annually, updated process and guidelines with vendors, and reconcile monthly delivery costs.
- Prepare or update new process/ procedure related to delivery tasks that is required from Manager of Card Planning Department.
- Prepare IT request that is required from Manager of Card. Planning Department.
• The role will report to Manager of Card Planning and Senior Supervisor of Delivery & Issuing Team.

Yêu Cầu Công Việc

- Excellent interpersonal skills and ability to work with a wide range of people, including thir parties and departments across the organization.
- Bachelor degree
- Microsoft office, especially using Excel.
- Excellent communication with good command of English.
- Strategic thinking, Solution thinking.
- Able to work independently, organized, creative and attentive to details.
- Be a good team player and self-motivated with strong analytical mindset.
- Influence and negotiate; Collaborative; Ability to prioritize effectively; Inquisitive; Critical thinking; Proactive; Able to work flexibly;

Địa Điểm Làm Việc

Empress Tower, 138-142 Hai Ba Trung Street, Da Kao
Công việc tương tự

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