Customer Service Team Lead (Vietnamese) Toàn thời gian

Sihanoukville, cambodia
1100$ - 1300$

Các Phúc Lợi Dành Cho Bạn

Bonus payout quarterly based on performance and Company profits
25 Annual Leaves in a year
Annual festival celebrations and gifts

Mô Tả Công Việc

Salary Rank: USD1100 – USD1300

• To handle and resolve critical queries/complaints specific language market.
• To provide assistance and coaching on issues as necessary.
• To liaise and coordinate with different internal departments on resolving customer’s cases & complaints in a logical and professional manner.
• To provide objective feedback related to team development and training needs.
• To communicate and implement departmental policy and procedure changes with associates.
• To run day to day workflow and meet department service levels.
• Any other duties assigned by immediate superior.

Yêu Cầu Công Việc

• Applicant must be able to work in Sihanoukville, Cambodia.
• Must have strong knowledge in using Microsoft Office and Windows Operating System.
• Applicant must possess a Diploma/Degree in any major.
• Strong customer service domain experience and excellent people management skills
• Related experience working as an operations Team Lead/Supervisor for at least 1 year.
• Strong verbal and written communication skills in Vietnamese and English.
• Pleasant personality, service oriented, accountability and open minded.
• Strong communication, interpersonal skills and problem solving.
• Ability to work under pressure, independent.
• Ability to work 8 hours a day, 6 days a week on shifting schedule.

Benefits:
• First air ticket from Vietnam to Cambodia reimburses by the Company.
• Accommodation provided in Sihanoukville City with daily house cleaner to clean the hostel and wash your clothes (also includes utility bills and Wi-Fi paid for by the Company).
• Transportation provided for groceries and outing.
• Twenty-five (25) days Annual Leave in a year.
• After probation increment based on performance.
• Bonus payout quarterly based on performance.
• Annual festival celebrations and gifts.
• Meal allowance.
• Medical coverage.
• Gym membership coverage.
• Friendly working environment.

Địa Điểm Làm Việc

Sihanoukville, Cambodia
Công việc tương tự

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