Customer Service Representative (Chinese Speaking) Toàn thời gian

A&B Tower, 76A Le Lai, District 01, Ho Chi Minh City, Vietnam
Thương lượng

Các Phúc Lợi Dành Cho Bạn

Attractive salary
Paid leaves, social insurance, gifts on special days
Multinational working environment

Mô Tả Công Việc

- Provide Customer Service in a Call Center or other area of the operations to assigned customers and accounts.
- Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.
- To respond and ensure the customer inquiries and requests are addressed in a timely manner.
- To coordinate with other internal teams to ensure customers’ requirements are met.
- To handle customer complaints according to the Company procedures and policies.
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve the quality of the whole team.
- To assist and back up other team members
- Other tasks assigned by CS Manager

Yêu Cầu Công Việc

- Bachelor degree
- At least 01 working years related experience
- Fluent in Chinese and English
- Team work Skill
- Good communication skill

Địa Điểm Làm Việc

Ho Chi Minh
4th Floor, Tower No. 277B Cach Mang Thang Tam, Ward 12, District 10, Ho Chi Minh City
Công việc tương tự

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