Customer Service Executive Toàn thời gian

Floor 8th, Ruby Tower, 81-85 Ham Nghi Street, Distric 1, Ho Chi Minh City, Vietnam
Thương lượng

Các Phúc Lợi Dành Cho Bạn

Healthcare & Personal Life Insurance
12 Annual Leave

Mô Tả Công Việc

This position works mainly on system for Booking. Only few communicating with customers via email.

1. Create and amend Booking
• Receive and proceed booking instruction
• Check, fulfill all information which requires per trade/service… and release booking within timeline
• Send email to HO/ involved dept for approval before accepting booking for DG/OOG…
• Send email to HO/ involved dept for COD cases and update system
2. Auto rate
• Should be done at the time of booking or lates on ETD-1
• In case SQ is invalid or anything relates to rate, send email to HO/Pricer for checking and confirm.
• Splitting charges for some VIP account
3. Solving all issues /queries / email
• From Indian Documentation team & internal dept concerns to bookings, rate & update system

Yêu Cầu Công Việc

- Education: Bachelor graduated
- Experience: 1 -2 years experience in similar positions in shipping, logistic or Freight Forwarding companies
- Skills: Communication, Problem solving, teamwork, quick to learn
- Personality: Prefer working with system, Independent, Proactive and Attentive to details, Patient, Customer minded
- English: Good
- Advanced in MS

Địa Điểm Làm Việc

Công việc tương tự

Việc làm bạn sẽ thích