Customer Service Executive Toàn thời gian

Floor 8th, Ruby Tower, 81-85 Ham Nghi Street, Distric 1, Ho Chi Minh City, Vietnam
Thương lượng

Các Phúc Lợi Dành Cho Bạn

Healthcare & Personal Life Insurance
12 Annual Leave
Teambuilding

Mô Tả Công Việc

* For Booking Team
1. Create and amend Booking
- Receive and proceed booking instruction
- Check, fulfill all information which requires per trade/service… and release booking within timeline
- Send email to HO/ involved dept for approval before accepting booking for DG/ OOG…
- Send email to HO/ involved dept for COD cases and update system
2. Auto rate
- Should be done at the time of booking or lates on ETD-1
- In case SQ is invalid or anything relates to rate, send email to HO/ Pricer for checking and confirm
- Splitting charges for some VIP account
3. Solving all issues/ queries/ emails: from Indian Documentation team & internal dept concerns to bookings, rate & update system

Yêu Cầu Công Việc

- Working experience: about 1 year working experience in the similar position in the shipping or freight forwarder company
- Education: Bachelor degree in Foreign Trade/ International Business/ Sea Transportation/ Export-Import...
- Skill: problem solving, time management, work well under high pressure
- Personality: Patient, Careful, Courteous, Open-minded, Dynamic
- English: good at speaking and writing
- Computer: good at Microsoft Office

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