CRM Manager Toàn thời gian

Level 25 - 37 Ton Duc Thang District 1, HCMC
Thương lượng

Các Phúc Lợi Dành Cho Bạn

13th salary and performance bonus
21 annual leave day per year
New laptop for each employee

Mô Tả Công Việc

- Support/ develop CRM strategy to engage with potential customers, sustain communication and nurturing for sale
- Plan and implement ad-hoc / always-on nurturing campaigns through CRM platform, track & optimize performance,
consolidate report.
- Set up and manage leads campaign through Pulse platform.
- Perform analysis of data to provide insights into customer behaviors, segmentations.
- Manage the business’s day-to-day customer engagement’s protocols, their refinement, CRM segmentation, personalization
and product recommendation.
- Supervise and maintain the installation, configuration and support of the CRM platform through best practices and work
closely with IT/Data analytics team to analyze and resolve any issues in a timely and accurate manner.
- Others: to be assigned by the Line manager or Company’s management (if any).

Yêu Cầu Công Việc

- At least 5-year working experience in related field with proven achievements.
- Experience in Insurance/Banking/Finance industry is an advantage.
- Data analytics.
- Experienced with CRM software.
- Customer services and positive mind-set.
- Fluency in MS Office & Business English.
- Change management.

Địa Điểm Làm Việc

37 Ton Duc Thang Street, Bến Nghé, District 1, Ho Chi Minh City, Vietnam
Công việc tương tự

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